# Privacy Policy
**Last updated:** December 2, 2025
This Privacy Policy explains how **Meija Media LLC** ("Meija Media", "we", "us", or "our") collects, uses, and shares information when you use Waxu and related services (the "Service"). By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
We do not knowingly allow anyone under **16** to use the Service. If you are under 16, please do not use Waxu.
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## 1. Who We Are and How to Contact Us
Meija Media LLC is the company behind Waxu.
**Meija Media LLC**
Portland, Oregon, United States
Email: **meijasupport@meija.media**
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## 2. Information We Collect
We collect information that you provide directly, that is generated through your use of the Service, and from third parties.
- **Account and profile data:** name, email, password, store name, location, contact details, preferences.
- **Store and listing data:** inventory details, descriptions, images, pricing, shipping options.
- **Transaction data:** items purchased or sold, order history, payment status, payout status, fees, and adjustments.
- **Payment and payout data:** handled primarily by our payment processors (e.g., Stripe). We receive limited details such as transaction IDs, payment status, and payout status; we do not store full payment card numbers.
- **Communications:** messages with us or between buyers and sellers through the Service.
- **Support and feedback:** information you submit in forms, surveys, or support requests.
- **Usage and device data:** IP address, device identifiers, browser type, pages visited, referring URLs, approximate location, and interaction data collected via cookies or similar technologies.
- **Third-party data:** information from partners such as payment processors, analytics providers, fraud prevention services, or identity verification providers.
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## 3. How We Use Information
We use information to:
- Provide, operate, and improve the Service.
- Create and manage accounts and stores.
- Process transactions, payouts, and fee calculations.
- Facilitate messaging between buyers and sellers.
- Enforce our Terms, Seller Terms, and policies, and protect the platform and users.
- Detect, investigate, and prevent fraud, abuse, and security incidents.
- Communicate with you about your account, orders, policy updates, and marketing (where permitted).
- Personalize content, recommendations, and search results.
- Comply with legal obligations.
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## 4. How We Share Information
We may share information as follows:
- **With buyers and sellers:** limited order details necessary to complete transactions, including shipping information and contact details.
- **With service providers:** companies that help us operate the Service (e.g., hosting, analytics, customer support, payment processing, identity verification, fraud prevention).
- **With payment processors:** to process payments and payouts and handle disputes or chargebacks.
- **For legal and safety purposes:** to comply with law, respond to lawful requests, protect rights, property, safety, or prevent fraud/abuse.
- **Business transfers:** in connection with a merger, acquisition, financing, or sale of assets, subject to confidentiality.
- **With your consent:** when you direct us to share or otherwise consent.
We do not sell personal information for money. We may allow certain partners to use cookies/analytics to collect information about your use of the Service for analytics or to measure performance, as described in our Cookie & Tracking Notice.
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## 5. Cookies and Similar Technologies
We use cookies, local storage, and similar technologies to remember preferences, keep you signed in, secure the Service, and understand usage. You can adjust cookie settings in your browser, but some features may not work correctly. For more detail, see our **Cookie & Tracking Notice**.
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## 6. Retention
We retain information for as long as necessary to operate the Service, comply with legal obligations (including tax and accounting rules), resolve disputes, and enforce our agreements. The retention period can vary based on context and obligations.
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## 7. Security
We use reasonable administrative, technical, and physical safeguards to protect information. No system is perfectly secure; please use strong passwords and keep your account credentials confidential.
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## 8. Your Choices and Rights
- **Account data:** You can update certain account or store details in your profile.
- **Marketing:** You can opt out of marketing emails by using the unsubscribe link. We may still send transactional or service messages.
- **Cookies:** Manage cookies through your browser or device settings.
- **Data subject rights:** Depending on your location, you may request access, correction, deletion, or portability of your information, or object to/limit processing. We will honor applicable rights subject to legal requirements.
- **Account deletion:** You may request deletion of your account; we may retain certain data as required by law or legitimate business needs (e.g., fraud prevention, tax records).
To exercise any rights, contact us at **meijasupport@meija.media**.
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## 9. International Transfers
We are based in the United States. If you use the Service from another country, your information may be transferred to and processed in the U.S. or other countries that may have different data protection laws than your country. We take steps to protect your information consistent with this Policy.
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## 10. Third-Party Services and Links
The Service may link to or integrate with third-party sites or services (such as payment processors or analytics tools). Those third parties have their own privacy practices, and we are not responsible for their policies.
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## 11. Children
The Service is not directed to anyone under **16**, and we do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will delete it.
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## 12. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and, where required, provide notice. Your continued use of the Service after changes take effect means you accept the updated Policy.
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## 13. Contact
For questions or requests about this Privacy Policy, contact:
**meijasupport@meija.media**
Meija Media LLC
Portland, Oregon, United States